- Reviews
- Questions
Thank you for submitting a review!
Your input is very much appreciated. Share it with your friends so they can enjoy it too!
10 star service
From start to finish, the communication, attention to detail, professionalism was just amazing and then the detail on the bear when she arrived was just magic. Such a lovely experience and I haven't even gifted it yet which will be a very emotional one. So thank you for this beautiful service you provide ❤️
Wonderful. I can't express my thanks enough.
The whole process was handled with courtesy and kindness. I was kept up-to-date with every step of the way. The end product of three bears and three stars was far better than I could have ever imagined and will, I know, be appreciated by family when they receive them. I could not have wished for a better experience at what was a very difficult time.
Amazing
Excellent communication throughout the whole process ,very friendly and sensitive , my memory keepsake bear is absolutely amazing , Helen and Charlotte are amazing at what they do ,Excellent .caring service from start to finish 100% Recommended
Wonderful
Every step of way felt cared for , wonderful memories of my mum (iris bear ) thank you so much my bear , now sits along side my late father’s memory bear . X
Wonderful keepsake
My daughter a lovely personalised bear made of all her old baby clothes made to a very high standard. Super communication throughout. Thank you.
Patchwork bear
Amazing l can’t thank you enough ….. they are beyond my expectations So well made and jointed !!! I didn’t realise they would be soooooo good Thank you Thank you Thank you I love them
Keepsake bear - couldn’t recommend enough!
I recently ordered a keepsake bear from Lily Grace Keepsakes, and I couldn’t recommend them enough! I contacted Helen after my Dad recently passed away as I wanted a bear making from Dad’s old t-shirts for our first baby that was due just 7 weeks later. Helen was so lovely to deal with throughout the whole process and went above and beyond to make sure the bear was with us in time for the babies arrival. The bear arrived, and it couldn’t be more perfect! The quality of the bear is absolutely outstanding, we couldn’t love it more if we tried - it is the perfect keepsake for our new baby. I will definitely be ordering from Lily Grace Keepsakes again in the future. Thank you xx
Beautiful memory bear !
Love this company. From first contact to receiving our special bear everything was seamless . Every question answered immediately. Workmanship of the bear is outstanding . Couldn’t be more pleased .
My daughters dress
I found Lily Grace keepsakes to be a fantastic company to intrust with making my late daughters dress into a keepsake bear, I found there prices to be fair I also found there communication first class, My only disappointment was that I never found this company sooner and got to experience there work sooner, I would and will be recommending Lily Grace to friends and family, Matt
Over the moon
Over the moon is exactly how my brother and myself felt when we received these adorable bears in memory of our mom. They are perfectly made and you can tell the care and love that has gone in to making them. The customer service from start to finish is first class. Helen will go out of her way to help in any way she can. If anyone is thinking about using this little business do it you will not be disappointed
We’re so grateful to Lily Grace Keepsakes!
We’re delighted with our bear. My daughter bought it for her dad after his mum sadly died. When he opened the box, he was so moved to see the beautiful bear, made up of his mum’s favourite clothes. We can’t thank you enough. Excellent service, friendly family company and very good value. We will treasure the bear forever.
Service
Absolutely fantastic
Memory bear
I can’t rate them high enough. They made my bear in memory of my mum with care and thoughtfulness
Recent purchase
Fantastic really impressed . Beautiful bears and patchwork pillow . Great service
Memory Bear
Lily Grace Keepsakes created a memory bear for me to give to my friend who sadly lost her baby. The time, care and workmanship put into the bear is second to none. I can’t believe something so beautiful and meaningful could be made out of clothing. I am over the moon with the bear and I’m sure it’ll have deep sentiment to my friend when I gift it to her. Not only did they create a spectacular memory but they also took into consideration the time frame I was hoping to have it created by. Even though there was a turnaround time and I was looking to receive the bear after the date I had hoped, Helen pulled out all the stops to have the bear created and sent to me a good week in advance so I could gift it to her in time. Thank you Lily Grace Keepsakes for your services, I highly recommend this company for anyone looking to have something spectacular created and good communication
Keepsake bear and rabbit
Amazing service from start to finish The keepsakes are beautiful and really well made
My patchwork bears
From ordering to receiving my bears it was smooth and easy I originally ordered 4 but later changed my order to 5 the are stunning I have now ordered a 6th my family absolutely love the memory bears they are the perfect way to remember our mum gg and sister ❤️
My gorgeous family of bears
Excellent service right from ordering to receiving my family of bears intact I've ordered my 6th bear the quality is superb my family are all in love with our special reminder of our mum and gg and sister
Excellent
Couldn’t be happier
Memory Bear
From initial enquiry to receiving the finished bears, the customer service & quality of goods was exceptional. I am so thrilled with the bear & was quite emotional when I opened them - they exceeded my expectations. Thank you so much. Would definitely recommend Lily Grace Keepsakes.