The cushion was absolutely perfect and beautiful was kept up to date on progress and when I got it it was well worth the wait it was amazing I love it.
Absolutely fantastic service. Took a while to be made but it was explained there would be a wait due to covid. Fantastic communication, emailed me when they had received my loved ones clothes, when they had started making the bear and when it was finished and ready to be posted. When emailing it wasn't just an automated message that most companies use, it was a real person. Whenever I spoke to someone they seemed to show pride in the way looked after and cared for the clothing I had sent them. They acted as if it was as special to them as it is to me! The final products are amazing! (I got a bear and a cushion). Fine workmanship, beautiful layout of the material and fantastic at adapting to personalise the product just for you. They have done an amazing job and I'm so glad i chose to trust Lily Grace Keepsakes with some very special items. I would definitely recommend!
My keepsakes are absolutely stunning and perfect in every way. The communication was outstanding I was contacted to discuss my order and sent pictures before they were dispatched. I received the best customer service and would highly recommend these keepsakes altogether a very professional service and product
Excellent. I am absolutely delighted with the cushions. Special memories will be there forever. Thankyou