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Excellent
Couldn’t be happier

Memory Bear
From initial enquiry to receiving the finished bears, the customer service & quality of goods was exceptional. I am so thrilled with the bear & was quite emotional when I opened them - they exceeded my expectations. Thank you so much. Would definitely recommend Lily Grace Keepsakes.

Keepsake bears
I love my bear thank you for the care put into the clothing item precious to me you are a wonderful company and I would recommend your products

Amazing memory bear!!! ❤
This company is amazing! Helen was so helpful and informative every step of the way and you can tell by the quality of the bear and how the left over fabric was packed she puts all her love and care in to all of her handmade items. She helped every way she could and after I had a deadline I needed the bear to be ready by she exelled and more than helped to deliver my bear in plenty of time even though she is very busy. I would recommend this small business 100% she has done a fab, quality job for my personalised bear and she looks amazing! You have an eye for detail Helen, thank you so so much!! Will definitely be using this company again. Lily grace keepsakes you are fabulous, and thank you for your help, love and attention to detail with my wonderful memory bear which my mom will always cherish ❤

Absolutely stunning!!
The teddy bears I had made were so much better than I was expecting! The detail and quality are exceptional. All of the little details like my Grandad's cap, the stitching around pockets and lots of little extra things I wouldn't even have thought about, were all included. They are stunning. Made me incredibly emotional receiving them. Such s beautiful way to remember my late grandparents. I can keep a bit of them with me forever now. Thank you again for your service!

Perfect
Fantastic company trusted with my mums outfit that she wore to my wedding my bear arrived safely and is just beautiful. Would definitely use again

Fantastic bear
Brilliant service from start to finish The end product is fantastic- even better than expected

Beautiful Memory Bear
This is my 2nd order from LilyGrace, my absolute beautiful Memory Bear. Kept up to date with the progress of my order. Great service

Outstanding service and craftsmanship
From start to finish the service has been first class, excellent communication which is reassuring when you are trusting someone with your precious items. I had 2 different bears and both were so well done, I am over the moon with the results. If you are thinking of having something made you will not go wrong using this company.

Amazing memory bear
Absolutely amazing! Our memory bear brought tears to my eyes. It is so well made, Helen used the selection of baby grows I sent to ensure the fabrics complimented each other for the final design. The detail & quality of this bear is flawless, I really am so happy. I am already planning on ordering another for my youngest. I cannot thank you enough Helen. Highly recommended

Memory Bears
Just received our memory bears and they are so beautiful. The attention to detail is incredible and such a high quality finish. I also experienced fantastic customer service - always being kept updated about when the fabric arrived with them, timings etc. This is even more impressive during the pandemic. Thank you!

Just perfect
I am beyond happy with my precious memory bear ! Could not recommend them enough ,communication throughout was great also ***

Beautiful Keepsakes
I ordered 4 memory bears in memory of my dear Mum for myself and siblings. The service from start to completion was amazing - listened - nothing was too much trouble. Communicated with me along the way as to how they were progressing. The bears are now safely with me and I couldn’t be happier. I would fully recommend the service and thank them kindly xx

Fantastic
Fantastic, was kept well informed and the bear was beautiful my granddaughter loved it.

Brenda's bear
Lovely memory for my late wife's unborn (as yet!) grandaughter.

Memory Bears
I was absolutely blown away with the 3 bears i ordered in Memory of my Mum Evelyn. The thought and dedication that went in to them was amazing, the craftmanship is outstanding. Beautiful emails sent keeping me posted and photos before sent home to me . They truly are precious. Thank you to all of the team for once again making special memories for my familyxx

Amazing memory bear
I really cannot recommend Lily Grace Keepsakes enough, I recieved the most amazing customer service and my memory bear is perfect i will cherish it forever. Please don’t hesitate to use Lily Grace Keepsakes, you won’t be disappointed. Thank you again x

Moms bears
Very happy with my bears, thank you so much for doing them for me x

Beautifully Made
Lily Grace made the most beautiful keepsakes from such precious items of clothing. The standard of the keepsakes are exceptional. The level of care, understanding and communication was consistently high. The keepsakes I have from Lily Grace shall be treasured.

Beautiful bear
From start to finish Helen and her team have been amazing.The teddy is absolutely gorgeous ....have now ordered a cushion .thank you Helen and team xx